Customer satisfaction is important to us.
Refund requests are reviewed on a case-by-case basis.
A refund may be considered if:
- The purchased service was not delivered.
- A verified issue occurred that could not be resolved.
Refunds will not be provided for issues caused by incorrect information supplied by the customer.
Customers should contact support immediately if they experience any issues.
NeedPick reserves the right to determine refund eligibility based on the circumstances of each request.